Travel safely in Europe and worldwide: regulations and cancellation policies

Latest update: November 25, 2021

Moving and traveling: guidelines on how to do it

What do I need to travel? Do I need any negative COVID-19 Test to get on a plane? Is it possible to take long-haul trips? What do I need to do once I return to my country? There are so many questions, but traveling safely is possible, you need to stay up to date and we are here to help.

First of all you need to be informed: every Country has its own regulations for tourists to access it. The easiest way is to check foreign travel advice for the Countries you want to go to. You can consult the institutional websites of the Ministry of Foreign Affairs in your country: this will tell you where you can travel to, if you need to show proof of vaccination status or proof of a negative COVID-19 test in order to enter a specific country and if you need to quarantine on arrival.

Book with stress-free policies: free cancellation and tranches payments.

We realised it was necessary to change our Policies following the Coronavirus health emergency. These are summarised here.

Refund for experiences no longer doable

If you cannot reach the embarkation point following provisions issued by the authorities of your country, or the country of the embarkation point of the booked holiday, you can request the cancellation of your reservation and receive a refund of the amount paid, without any penalty, even if the holiday is already confirmed.

Flexibility of cancellation

For experiences booked before the 31st March 2022, you can cancel your reservation within 30 days before departure and receive a refund of the amount paid, without any penalty, even if the holiday is already confirmed.

Installments plans

If you book an experience more than 45 days from its departure date and for an amount of at least 500 euros, you can choose to pay a deposit of about 30% of the fee and pay the balance within 30 days of the departure date.

To know more

For further information and details, it is possible to consult the full text concerning the cancellation and refund policy updated on July 27, 2021.

For any request, you can contact our Customer Service by calling +44 20351 44220 or by writing an email to